What is a Tool Talk?
SANS Tool Talks are an opportunity for you to hear from Information Security Vendors. At SANS we believe that you cannot accomplish Information Security tasks without tools. A surprising number of security professionals have no idea what technology is available in the marketplace. Tool Talks are designed to give you a solid understanding of a problem, and how a vendor's commercial tool can be used to solve or mitigate that problem.
Webcast Overview:
Who's Reading Your Email?
Featuring: Jon Callas and Jim Reavis
Join Jon Callas and Jim Reavis for the PGP Education Series Webcast: "Who's Reading Your Email?" It is a common perception that email messages are analogous to letters contained within sealed envelopes, when in fact they are more akin to postcards, which can be viewed by anyone. From malicious outsiders to rogue systems administrators to search engine "bots," this webcast will detail the many ways in which inappropriate and unintended sources are able to read your email and the risks that situation creates for you and your organization. We will then explain how PGP® Universal is able to counter each of these threats and seamlessly create secure and auditable envelopes for your email messages.
Speaker Bios:
Jon Callas: Mr. Callas served as Chief Scientist at PGP Inc. and as CTO of the Network Security Division for Network Associates Technologies Inc. Mr. Callas also served as Director of Software Engineering at Counterpane Internet Security Inc. and was a co-architect of Counterpane's Managed Security Monitoring system. Most recently, he was Senior Systems Architect at Wave Systems Corporation. His career includes work at Digital Equipment Corporation, World Benders, and Apple Computer. He is the principal author of the Internet Engineering Task Force's (IETF's) OpenPGP standard and a writer and frequent lecturer on system security and intellectual property issues. Mr. Callas has a B.S. in Mathematics from the University of Maryland.
Jim Reavis: Jim is the President of Reavis Consulting Group and editor of the CSOinformer newsletter. Mr. Reavis is also a member of the board of directors of the Information Systems Security Association (ISSA), where his role is that of Vice President of Vendor Relations. For more than 12 years, he has worked in the information security industry as an entrepreneur, writer, speaker, technologist, and business strategist. Mr. Reavis founded SecurityPortal in 1998 and has been an advisor on the launch of many industry ventures.
http://www.sans.org/webcasts/show.php?webcastid=90508It's 59 mins long and as far as I've listened to it a decent webcast.
Edit:
Also copied in the minutes from their PDF file. (If this is a problem from SANS please PM me.)
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SANS Tool Talk © 2004 SANS Institute presents: Who's reading your email? • Speakers – Jon Callas, PGP Inc. – Jim Reavis, Reavis Consulting Group • Q/A session with today’s speakers • Send questions to ‘q@sans.org’
1 PGP Education Series: Who’s Reading Your Email? Jon Callas, PGP Corporation Jim Reavis, Reavis Consulting Group May 20, 2004
2 • Jon Callas – CTO, CSO, and co-founder, PGP Corporation – Primary author: RFC 2440, OpenPGP standard • Jim Reavis – President, Reavis Consulting Group – Editor, CSOinformer newsletter Presenters
3 Agenda •Risks of email content disclosure •How unauthorized sources read email •Best practices for protecting unauthorized email disclosure •Introduction to PGP® Universal •How PGP Universal protects against unauthorized email disclosure •Q&A
4 Email: #1 way to communicate • 1.2 billion letters and packages delivered globally per day by postal services • 4 billion phone calls worldwide per day • 31 billion electronic mail messages sent each day around the world
5 Email: Unlimited content • From one-word replies to dissertations • Rich content – File attachments, links, multimedia – Customer lists, financial data, etc. • Unlimited recipients – From 1 to 1 million recipients – Send to anyone: your colleagues, competitors, the media
6 Who’s reading your email? • Competitors • Hackers • Litigants • Insiders • Search Engines, “Bots”
7 How do they read it? • Email inadvertently forwarded to inappropriate recipients • Disgruntled employees leak data • Administrators of recipient’s email read data • Compromised email servers • Backup email servers run by third parties • Stolen, sold, decommissioned/archived equipment • Legal mandates
8 Points of Risk: Where is your email at risk? Read from a user’s personal folders or laptop Downloaded from the email server “Sniffed” off the network Purposely or accidentally sent to a malicious or inappropriate user Plaintext storage is a key enabler of misuse SMTP SMTP DMZ Internet Email Server SMTP POP3 IMAP4 SMTP POP3 IMAP4 over SSL/TLS Email Client
9 Risks of unauthorized disclosure • PR nightmares – embarrassing for a company • Intellectual property & other secrets revealed • Loss of competitive advantage • Lost faith in public institutions
10 How do you mitigate risk? • Awareness • Policies • Encryption
11 Awareness • Educate users about potential risks – Email is a “postcard,” not a certified letter – Longevity of messages – Possibility of content becoming public or being used in legal proceedings • Alert users to specific situations: “phishing,” malicious code, social engineering, etc. • Train users to manage distribution lists carefully
12 Policies • Proper usage of email • Rules for handling sensitive data • Retention policies, archives • Need to audit for compliance • Even better: tools to enforce compliance
13 Encryption • Lockout unauthorized users • Establish authenticity • Compensate for weaknesses in awareness and policy compliance • Virtually unbreakable • Historically, difficult to implement
14 PGP Encryption: The Gold Standard • PGP encryption – Invented by Phil Zimmermann in 1991 – A wide majority of all encrypted email uses OpenPGP – A recognized standard: RFC 2440 • PGP Corporation – Recognized worldwide leader in secure messaging and information storage – Widespread adoption of PGP solutions by enterprises and Fortune 500 businesses – Strong presence in U.S. government
15 PGP Universal: Simplifying Encryption • To be more widely accepted by the user, encryption needs to be invisible to the user • Need network-based solution to encrypt for the user • PGP Universal provides a next-generation “automatic encryption proxy” to simplify and accelerate encryption • Flexibility to work with a multitude of email clients, servers, and certificate authorities (CAs) • Capable of solving all the “points of risk” for improper email disclosure
16 PGP Universal Solution • Network-Based Secure Messaging and Email Encryption – Transport layer – Proxy protocols – Standards-based – Trusted PGP technology • Automatic & Transparent – No impact on users – Automated key management – Flexible and configurable – Cost-effective Application L7 OSI Stack Presentation L6 Session L5 Transport L4 Network L3 Data Link L2 Physical L1
17 PGP Universal Policy Engine • Security Policy Set Per Recipient Domain – Different policies for different recipient domains – Different clusters can have different policies – Exclusive or inclusive • Applied Based on LDAP Characteristic – Gateway licenses – End-to-End licenses • Enforces Presence of ADK – Corporate information recovery – For PGP Desktop users as well Domain Policy Encrypt Digitally Sign & Send Clear Send in the Clear If Encrypt If Recipient Key - Encrypt Only If Recipient Key - Encrypt and Sign If No Recipient Key Return to Sender Send Web Messenger Send WM with Satellite Option Digitally Sign & Send Clear Send in the Clear
18 Solving Risk Points: Gateway Mail encrypted before leaving the organization Prevents reading email off the network wire SMTP SMTP PGP Universal Server Internet DMZ Email Client Email Client Email Client Email Client Email Server Forces encryption to targeted recipients
19 Solving Risk Points: PGP Universal Satellite & PGP Desktop Mail encrypted internally also Prevents compromised mail server from disclosing messages SMTP SMTP Internet DMZ PGP Universal Satellite Email Server SMTP POP3 IMAP4 MAPI Notes PGP Universal Satellite PGP Desktop PGP Desktop PGP Universal Server Encrypts email at endpoint as well
20 Summary • Email is the most widely used form of communication in the world • Inappropriate disclosure of sensitive email can be the Achilles’ heel for business and government alike • PGP Universal enforces key best practices to protect email internally and externally • PGP Universal provides the flexibility to work in complex, heterogeneous environments
21 Thank You Questions & Answers
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