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All knowledge workers of today can attest to the overwhelming amount of
information they need to deal with on a daily basis. This constant
state of information overload is caused by several conspiring factors:
#1 - More Information Than We Can Process
Search the web for almost any topic and you will get millions of web
pages as a result. To this you can add hundreds of ebooks on the topic
and most likely a dozen traditionally published books available on
Amazon.com. There is no way you can possibly process all this
information in your lifetime. And this is just for one topic you're
working on this week.
How do you know which of all this information is remotely important, or
even factually correct? Google tries to rank their search results by
relevance according to their own secret algorithms. Traditional book
publishers filter out most book proposals and only publish a very small
fraction of the books they are offered. Presumably only the "best"
books get published with this process. But according to what criteria?
Just to discover who is an authority on the topic that your are trying
to research, adds another dimension to your research. Which in turn
results in more information that you need to process.
#2 - Bombardment of Unsolicited Information
How many unsolicited emails do you receive each day? And that's after
your SPAM filter has done its best to spare you from the majority of
the onslaught. But do you really trust your SPAM filter? Don't you
occasionally check the SPAM folder to see if something important didn't
slip through?
How many email lists or ezines have you subscribed to that were once
relevant to your work, but are now just sending your irrelevant
commercial offers? But since they once contained valuable information
you stay on the subscription list because there may be something useful
yet to come.
When you search or browse the web you are constantly bombarded with ads
that are tailored to appear to be relevant to what you are looking for.
Since there might be something useful in these offers, you click on the
ads. Leading to even more unsolicited information that you need to
evaluate and process.
All this adds up to increasing amounts of unsolicited information that
you need to deal with, just to get to the information that you have
requested and really need.
#3 - Speed of New Information Accelerates
Back when the majority of your information was delivered by the postman
and the newspaper boy once a day, keeping up with the information flow
was not a big problem. Today, the analogy of drinking from a fire hose
pales in comparison to the flood of information rushing at you from all
directions.
Not only has the speed of delivery increased over time, but it continues to accelerate, creating an exponential effect.
#4 - Value of Information Plummets
The information age was based on the principle that information was
scarce and valuable. In the Attention Age with a glut of information
available, the perceived value quickly approaches zero. This applies
indiscriminately to all information since we have no effective
mechanisms to evaluate what is truly important, what is simply
redundant and what is plain junk.
All marketers of information products should be gravely concerned about
this trend. How can you sell products at a profit in the future when
the perceived value of all information is $0?
Furthermore, it will probably not take long before people realize that
some information is worth less than $0. Given that our attention is the
most scarce and valuable resource in the Attention Age, processing and
evaluating information comes at a severe cost. This cost should be
deducted from the previously perceived value of the information, to
arrive at its true value.
#5 - Amount of Contradiction Increase
With a thousand voices screaming at you, who do you trust? The one with
the loudest voice? The one with the largest group of supporters? How do
you evaluate contradictory information in a subject that you are just
beginning to research?
In previous ages the number of information sources was significantly
smaller, even orders of magnitudes smaller. Back then, these
information sources assumed the role of an authority since they
practically had a monopoly on information distribution. Think about
your old hometown newspaper. What they printed was universally accepted
as "the truth".
#6 - Our Information Needs Increase
"The one with the most money wins" has been replaced by "the one with
the most information wins". If you know something about the market that
your competitor doesn't, then you have an advantage. This information
arms race leads to an ever increasing appetite for more information.
Which of course feeds into the previous bullets in a vicious circle.
These bullets were inspired by Rich Schefren's recent report: The
Attention Age Doctrine. A following article will deal with strategies
for surviving information overload.
About the Author
Nick Dalton is a compulsive serial entrepreneur. He has recently
turned his attention to the problem of attention, and the lack thereof.
Read more related articles and blog posts at www.AttentionRich.com
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